Poor radio signal

[glocker]

Just got the Nexus yesterday, and my 3G signal is -100dbm to -120dbm.  My Iphone 4 was -85dbm to -93dbm in the same area.  Have not had a problem with calls, but I will lose data signal.  Have tried to set it to CDMA only, does not make a difference.  Is anyone else having signal issues with the Nexus?

[Bandit390]

Only everyone that has the phone. I've notice that all these issues we have on the verizon nexus, have been around for a while on earlier released gsm verisons, etc and I don't see any of these getting fixed. 

[B33]

With the new update they've pushed out if you havent got it yet should help with radio issues

Here's the Link: take a look an see if will help any.

Also i provided the link to the Owners manual: B33

http://support.verizonwireless.com/pdf/system_update/samsung_galaxy_nexus.pdf

http://cache.vzw.com/multimedia/mim/sam_galaxy_nexus/galaxynexus_manual.pdf

[Sdiego]

I believe we all got that update the moment the phone was activated. Perhaps the next update. latest is 4.02

[Pman5K]

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B33 wrote:

With the new update they've pushed out if you havent got it yet should help with radio issues

Here's the Link: take a look an see if will help any.

Also i provided the link to the Owners manual: B33

http://support.verizonwireless.com/pdf/system_update/samsung_galaxy_nexus.pdf

http://cache.vzw.com/multimedia/mim/sam_galaxy_nexus/galaxynexus_manual.pdf

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yeah, but yet the problem still remains. the only way i could get signal back, for only a few minutes, was to entirely reset the phone/wipe data.

Could have just as easily been a bad update i got, some 00101's may have gotten screwed up during Tx into 10101 or something... who knows with all the problems I have had in 12 hours with it (5... yes FIVE factory restores in that time...)

[maf113]

There seem to be two problems with the Nexus and Verizon is lumping both into one.

1.  The issue with the meter (signal bar) strength not reflected properly.  That is the number of bars are not correct with the actual signal strength.

2.  Actual usage without regard to what the meters state. 

For example, I had the OD and upgraded to the Rezound.  With the Rezound I received excelent data reception (don't ask how many bars, i don't care about what the bars reflect I care about my actual connection).

The OD would get 2-4 mb down on 3G.  The Rezound got 15 - 22 Mb on 4G. At my house.

The Nexus, keeps sliping in and out of 4 G.  Best download so far has been 8Mb on 4G at the same location.

At work the OD got 3g all the time.  The Rezound 4G all the time.  Nexus  4g sometimes 3 g most of the time and even drops to 1x and no DATA at all.

So there IS a problem with the phone.  If the OD can get excellent 3G reception at home, at work and on the road then the Nexus should at least match that performance in 3G and exceed it in 4G.  The Rezound was able to do so, why can't the Nexus.

(Note:  returned the Rezound due to audio problems when connected to the car's AUX)

[#7]

The perfect phone would be Samsung's screen, OS, CPU, and camera paired with HTC's excellent radios. 

[B33]

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Pman5K wrote:

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B33 wrote:

With the new update they've pushed out if you havent got it yet should help with radio issues

Here's the Link: take a look an see if will help any.

Also i provided the link to the Owners manual: B33

http://support.verizonwireless.com/pdf/system_update/samsung_galaxy_nexus.pdf

http://cache.vzw.com/multimedia/mim/sam_galaxy_nexus/galaxynexus_manual.pdf

---

yeah, but yet the problem still remains. the only way i could get signal back, for only a few minutes, was to entirely reset the phone/wipe data.

Could have just as easily been a bad update i got, some 00101's may have gotten screwed up during Tx into 10101 or something... who knows with all the problems I have had in 12 hours with it (5... yes FIVE factory restores in that time...)

---

Ouch they've been talking about the radio issue with the GNx on Android Central an on Droid-Life an one of them said that the radio in the phone an signal strengh was too strong or something like that an that Verizon was going to Tame it back. Call that puzzling i never heard of it. this is scratch your Head time an i'll tell ya makes me want to hang on to my X a little While Longer that is untill they get some things cleared up on these new Crop of Phones. An get the 4G to wear it does'nt want to Crap out. Accouple times a Month.   B33 

[LaGgY_42o]

I would like to chime in on poor signal compaired to other devices too. Here is a thread on Droid Forums detailing the problem:

http://www.droidforums.net/forum/galaxy-nexus-general-discussions/189683-signal-sucks-verizon-you-wr... 

[CnC]

I am getting awful signal strength everywhere aka not connected at all. -100 to -120 dBm with 0 phone or interenet connectivity. Verizon brushing this off as cosmetic  is making me very angry.

[CnC]

Right now the phone is completely unuseable, its about to go back and im going back to ATT if Verizon doesn't make good and stop blowing off legitamate problems.

[Bandit390]

Data issues have been going on since day one with this phone.

Have full bars, but no 4g symbol = no data.
Have full bars, but no 3g symbol = no data.

No bars, shows 4g symbol = no data.
No bars, shows 3g symbol = no data.

Have some bars and 3g signal = no data.
Have some bars and 4g signal = no data.

Dropped calls in every type of situation.

Texts are failing.

I have been with verizon wireless for 5 years and have never had any of these issues. This might be the first time I actually return a phone.

[21stNow]

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Bandit390 wrote:

Only everyone that has the phone. I've notice that all these issues we have on the verizon nexus, have been around for a while on earlier released gsm verisons, etc and I don't see any of these getting fixed. 

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I have the GSM version and have no consistent radio problems.  It didn't play well with AT&T, as it would lose the network connection totally.  However, that may have been due to the fact that I was using a microSIM card with an adapter, and the fit wasn't the greatest.  I didn't have any problems with a T-Mobile SIM card and my signal is an outstanding -59 dBm on H2O Wireless.

[akapam]

I just purchased the Samsung Nexus and the signal stength is awful. Even the 3g signal is poor. I was standing right next to two of my sons who each have a droid and their signal was full strength while mine was non existant. In my office with my Droid I always had full strength. I live in Orlando and have never had a weak signal anywhere.....until now.

[PJNC284]

http://www.droid-life.com/2011/12/19/verizon-support-update-to-address-galaxy-nexus-signal-strength-...

[revdave]

I wanted to chime in here too. I have nothing to add other than an additional affected user. I feel like the Galaxy Nexus has a radio issue as my girlfriend switched from ATT to Verizon with a iPhone 4S and her signal is substantially better in the same locations. Granted, LTE is a little different but there must be an issue. I'm in Chicago, a huge urban environment and I know there is good coverage.

Just disappointing since I made the jump from Tmo to Verizon on their touted "spectacular coverage & speed" and this device is leaving me wishing I either waited or stayed where I was.

[glocker]

I returned the Nexus, to me a good radio is expected on a high end phone.  I'm not going to spend weeks or months dealing with drop calls and data issues, hoping a software update fixes the issue.   Might be better in different areas of the country.  Went from -100 to-120dbm nexus back to -83 to-95 on old phone, no problems with voice or data.  Good luck hope it is only software.

[Pman5K]

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glocker wrote:

I returned the Nexus, to me a good radio is expected on a high end phone.  I'm not going to spend weeks or months dealing with drop calls and data issues, hoping a software update fixes the issue.   Might be better in different areas of the country.  Went from -100 to-120dbm nexus back to -83 to-95 on old phone, no problems with voice or data.  Good luck hope it is only software.

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I know what you mean... I am giving it one more try before I tell them to stick it, because a new phone should NOT have prototype issues. Makes me wonder about samsung's mobile dept's R&D and QC processes....

[sloann]

With Samsung coming out with a new phone every two weeks, I doubt their QC even exists.

[B33]

I hate to say this an hope i'm Wrong but it sounds like this phone is doing the same thing as the Facinate has done went off the Diving Board an never really came out the water. Shame! an to some that's getting this for Christmas it may be a early return item!. B33

[BobbyDigi]

Having the same issues as you all. 102db, on 4G and 92 on 3G in a decent coverage area. It sickens me. Especially how Verizon has deemed it a problem with the signal indicator and not the phone itself. If you guys do end up returning it, any plans on how you are to keep your 2 year upgrade and avoid the 15% restock fee? Thats one of the main things keeping me "hoping" that Ill wake up one day before the 15th and the signal will be good or the phone wont act retarded (reboots, quirky things, signal switching, etc). That and I dig the screen/formfactor/google branding. This phone has issues, clearly. More so than any phone Ive ever had and thats going back to the original Motorola StarTac (clearly not a smartphone). But still, I want it to work. I want it to get better. Like a fledgeling relationship, I wanna try. Its just, the clock is ticking to the 15th and I dont wanna be stuck with a lemon or a decive that will never recieve updates that shouldve been incorportaed at launch to prevent the phone from having issues such as reception comporable to 2 dixie cups tied to string. The thing thats most upsetting is those talking about not having any of the forementioned issues. Why did they get the "good" GNex's while we all may be stuck with these "things"? If we wait and put our faith in Google/Samsung/Verizon will we be rewarded with updates that allow our phone to work as good as those who praise it, without any issues?