Re: no time to punch in my 4 numbers

crabbielyn
Newbie

Whenever I go to Voicemail to retrieve messages..I am not given enough time to put in my 4 number code no matter how fast I type it in. After 1 sec. I'm told my number is not correct because there isn't enough time to finish.  How can I extend the time I need to type in 4 numbers?

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metalchick70
Newbie

I have the same issue. I can type 3 numbers and then the screen goes dark. Sometimes I can get it on the second try but it's really frustrating.

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vzw_customer_support
Customer Service Rep

Hello Crabbielyn,  Let's make sure you have the time to enter your voice mail password!  Please advsie me of some of your display settings through Menu>Settings>Display What is your current screen timeout set to?  Is "Smart say" currently activated?  When accessing your Phone app, press Menu>Settings>Voicemail Settings. Is the voice mail number set to only *86?  Please keep me posted on the status.

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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