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Samsung Fascinate USB not Connecting to Windows 7

poohbear312
Newbie
‎06-23-2011 01:12 PM

Hi, 

 

I have used my Samsung Fascinate multiple times connected to my computer.  Out of nowhere my computer has stopped recognizing my phone. Please help me solve this issue. 

 

I have all the updated software on the phone. The phone will actually prompt me for the Mass Storage and when you select connect USB port, it connects but won't show on my computer. 

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nickjr
Contributor - Level 3
‎06-23-2011 02:41 PM
poohbear312 wrote:

Hi, 

 

I have used my Samsung Fascinate multiple times connected to my computer.  Out of nowhere my computer has stopped recognizing my phone. Please help me solve this issue. 

 

I have all the updated software on the phone. The phone will actually prompt me for the Mass Storage and when you select connect USB port, it connects but won't show on my computer. 

Uninstall the drivers for your phone, reboot your pc, reinstall the drivers, if that does not work, try another usb port. Go into Device manager and see if you have any yellow question marks
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wardcst24
Contributor - Level 2
In response to nickjr
‎06-23-2011 03:04 PM

Another thing to try

Go to Settings/Applications/Click/Development/debugging

Close out of everything

Leave phone connected to USB and restart your Computer

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