Samsung Galaxy s6 edge

JenGilmore
Enthusiast - Level 1

I can't connect to the Internet while on the phone .. my phone 4G LTE disappears when I make a phone call. How do I fix this ?

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Snn5
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Enable Advanced Calling within the phone's settings.

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JenGilmore
Enthusiast - Level 1

It didn't work

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JenGilmore
Enthusiast - Level 1

Did not work when I tried to do it

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Snn5
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Make sure the feature is enabled on your account.  As I understand, AC is the only way to surf and talk at the same time.  VoLTE it is called.  Your phone, if AC is enabled, but still no go, should be referred to a Verizon store or call/chat support.  You might have issues with the phone itself.