Samsung Nexus keypad problems

bmcw409
Newbie

Has anyone else been having problems using the keypad when using automated voice services (voice mail, banking, teleconference passcodes, etc)?  When I dial the number and then get prompted to enter passcode, the numbers typed in are duplicated. For example: passcode: 1234  would get repeated back 1122344 is invalid, please re-enter.  The display shows the right numbers but anything typed in is invalid. 

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Ann154
Community Leader
Community Leader

Try changing the DTMF tones.  Open the dialer, touch the "menu" (three dots) and then settings.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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