Scam?

Rescuedismyfavoritebr

I got my phone in August, and in September and October a charge for $7.99 has been deducted from my bank account from ESH*ESECURITELLCELL INS.  Someone told me this is a scam and that Verizon does not use that company for insurance.  Am I being scammed?

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vzw_customer_support
Community Manager
Community Manager

Hi Rescuedismyfavoritebreed!

Let's look into this! The insurance coverage we offer is provided by Asurion and would be billed to your monthly wireless bill. By chance, did you sign up for insurance through a 3rd party company?

Thanks,

AyaniB_VZW

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acraftylady
Specialist - Level 2

If you signed up for insurance what did Verizon say about it when you called them? Mary

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vzw_customer_support
Community Manager
Community Manager

Hi Rescuedismyfavoritebreed!

Let's look into this! The insurance coverage we offer is provided by Asurion and would be billed to your monthly wireless bill. By chance, did you sign up for insurance through a 3rd party company?

Thanks,

AyaniB_VZW

Follow us on Twitter

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