Scam?
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I got my phone in August, and in September and October a charge for $7.99 has been deducted from my bank account from ESH*ESECURITELLCELL INS. Someone told me this is a scam and that Verizon does not use that company for insurance. Am I being scammed?
Solved! Go to Correct Answer
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Hi Rescuedismyfavoritebreed!
Let's look into this! The insurance coverage we offer is provided by Asurion and would be billed to your monthly wireless bill. By chance, did you sign up for insurance through a 3rd party company?
Thanks,
AyaniB_VZW
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If you signed up for insurance what did Verizon say about it when you called them? Mary
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Hi Rescuedismyfavoritebreed!
Let's look into this! The insurance coverage we offer is provided by Asurion and would be billed to your monthly wireless bill. By chance, did you sign up for insurance through a 3rd party company?
Thanks,
AyaniB_VZW
Follow us on Twitter