Screen flickers green

IRISHDAISY75
Newbie

My screen has been shaking and flashing green, usually when locked.  Also, sometimes the screen just goes black and I cannot see who is calling.  I have wiped the cache to no avail.

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vzw_customer_support
Community Manager
Community Manager

How troubling it must be to have a dark screen. Thank you for letting us know about this, IRISHDAISY75. I’ve checked on any reports of issues like this, but didn’t find any reports of it. Have you tried any device resets since this started? If you have, can you describe what you’ve tried, and if you noticed any difference at all?


DionM_VZW
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LENNYEDGE
Specialist - Level 2

CONTACT SAMSUNG CHAT OR CALL THEM. THEY WILL DECIDE WHATS BEST TO DO. MY GET IT FIXED FOR FREE FROM THEM.

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