The touch screen is too sensitive.

haigfish
Newbie

When I am on a call, my cheek activates one thing after another from the touch screen.  I cannot hold the phone far enough away to keep it from happening.  When I finish a call, I am often a dozen "menus" deep in some feature or application.  Can the touch be turned off, or adjusted, when you are on the phone?

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Ann154
Community Leader
Community Leader

Does the proximity sensor work?  The sensor is supposed turn off the screen when you have it next to your ear.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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stargazer72460
Specialist - Level 1

haigfish, your proximity sensor may be turned off. 

Check the settings by touching the Phone icon and then the Menu button

Select Call settings

Make sure that there is a checkmark on Auto screen off during calls (this turns on your proximity sensor).

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