Thoughts and Opinions on new ED05 update: Did it Work?

yellowboy74
Enthusiast - Level 3

I know its early, but Please post  your thoughts and opinions on this new update. Just wanted to know if it solved all of your problems and did it improve battery life any?

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wardcst24
Contributor - Level 2

I am Getting 5 and yes I have it all Turned off and Only check email when I do it --I dont have it checking in Background all the time

I do use the phone alot ,also text 

I was not even getting a day before update

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mytoy
Newbie
I used it a lot .to test it. I even watched a long video and did a lot of posting and texting. Yes, I have GPS and WIFI turned off. I never use WIFI or GPS.
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ChristinaB_VZW
Verizon Employee

Hi Pastelball,

 

I understand your frustration with your device. I would like to ask you some questions.

 

Were you having reception issues before the update, or just after?

Are you having the issue in all different areas, or just a specific location or two?

 

Please let us know the answers, as signal fluctuation is not a known issue with the update to ED05.

 

Thanks very much!

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pastelball
Newbie

It has gotten worse since the update. It doesn't matter were I am at. I go from 4 bars to one to none. Then from 3g to 1x  with no bars. My wife has the same phone and has 3g with 3 bars standing next to me. We got brand new  phones 2 months ago and don't want to swap them out for more defective phones just to find ones that work. After the update I have a lot more services and other stuff running in the background more than before.

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shwaltman
Newbie

Well I just got off the phone with tech support as I am still having the same issues with my phone after the update, their sending me another certified preowned phone, why I would want another pos fascinate is beyond me...Tech support claims they have not been getting any calls after the E05 update, so if you are still having issues I recommend you call, the more the better and then maybe they will act on it...Looks like  a carrier switch is in my future...

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pastelball
Newbie

it seems that if it worked good, if it didn't they will send another fascinate. Why in the world would you want another phone that has been having problems to begin with. i would be happy to trade this in for a brand new phone and move my upgrade just to not have problems. But, that seems to make since.

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Gzsrulz
Newbie

Oh my Gosh, just got the update, the phone wont connect to the vzw store, wont stop reading the sd card, charge stuck at 75%, laggggggggg on everything, misses calls, unable to connect to any internet data, thats the short list, now i had called verizon earlier for some questions, i was informed because of certain glitches and criteria that is met with the software update, they will replace the facinate with a new charge Or moto Droid X2 for any facinate owner, be weary certain criteria is a broad devinition, but it will be through tech support, good luck it was a good phone

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yellowboy74
Enthusiast - Level 3

I would advise you to do a factory reset but make sure youback up everything first using backup assistant.

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mdram4x4
Champion - Level 1

yellowboy74 wrote:

I would advise you to do a factory reset but make sure youback up everything first using backup assistant.


it only backs up phone contacts

anything in google contacts will be backed up via google

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ericwayneg
Newbie

Just updated this morning! Seems to be working fine, no delays, all apps operate correctly, battery displays accurately at this time. No calls yet this morning, we will see how the day goes. 

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yellowboy74
Enthusiast - Level 3

Got two voicemails today and they did not show in the call log as missed call. This is unacceptable.  The problem still exist

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wardcst24
Contributor - Level 2

yellowboy74 wrote:

Got two voicemails today and they did not show in the call log as missed call. This is unacceptable.  The problem still exist


I feel your pain wish ED05 would have fixed all the phones Sorry

all I know is it did fix a Vast amount of them not all

Hope they Just replace the one's That Did not get fixed


 

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yellowboy74
Enthusiast - Level 3

Thanks for the concern

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ChristinaB_VZW
Verizon Employee

Hi Yellowboy74,

 

When the voice mails were left, was your phone powered on? In this case, the phone would not show a missed call. A missed call would only show if your phone rang when the call came in. Additionally, if you were in a location where the signal was weak, calls can sometimes go directly to voice mail. These occurrences would be the case with any phone. 

 

Since your posting, have you experienced any additional issues?

 

Please let us know any further information you may find helpful for us to investigate.

 

Thanks for your posting and have a good day!

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yellowboy74
Enthusiast - Level 3

yes the phone was turned on. It doesnt matter where the phone is . If it is not touch for several hours it will not ring and calls go straight to voicemail. Then i have to make a phonecall and it will start ringing  and calls will show in the miss call log.

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AntonioC_VZW
Verizon Employee

yellowboy74 wrote:

yes the phone was turned on. It doesnt matter where the phone is . If it is not touch for several hours it will not ring and calls go straight to voicemail. Then i have to make a phonecall and it will start ringing  and calls will show in the miss call log.



Hi yellowboy74,

 

I am sorry to learn that your phone does not ring for incoming calls when untouched for several hours. Try running your phone in Safe Mode when left untouched for a few hours. If issue stops then a 3rd party application conflict is causing the issue. Please let us know if running the phone in Safe Mode resolves the issue.

 

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yellowboy74
Enthusiast - Level 3

I thought i had my miss call issue resolved. Today i had two voicemails and no miss calls in the call log. Unbelievable

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bellerin1
Newbie

Still having the missed texted issue.  My friend texted me and I never received it.  Only after I logged into the website and checked my usage did I see a text was "received".   CAN WE PLEASE FIX THIS ALREADY?!?!?!?

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medawi
Newbie

No, it didn't work.  I still have the same issues as before with not receiving calls and them never showing up on the missed call log.  My poor mother thinks I don't want to talk to her because I never answer her calls!  Different apps, the camera, all kinds of stuff force closes all the time.  At least once a day I have to take out the battery because the phone is frozen and won't do anything no matter how long I wait.  I am not receiving text mesages my husband sends to me (he has a fascinate and the same issues), and the battery only lasts 3-4 hours without even using the phone!  I never had this problem before the 2.2 update.  I don't want another fascinate.  I want mine to work or I want a new phone for FREE without using my upgrade.  I shouldn't have to use an upgrade because if the phone worked properly and I could use it AS A PHONE, I wouldn't need to upgrade in the first place!  I have a full-time job, a husband, asd well as FOUR children ages 15, 10, 8, & 2 and THREE step-children ages 11, 10, & 9 and I can't miss calls!!!  Verizon, what do you suggest now?

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Shinebox
Enthusiast - Level 3

Still missing calls on ED05. Support wants me to reset my phone... again. I have already done factory resets multiple times. I even restarted the phone and did the "hard reset", tried #228 all the other crap I have seen just about everywhere. This phone just DOESN'T WORK.  There is no point in paying a cell phone bill on a phone that can't be used as a phone.

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mesocyclonic
Newbie

No, it did not work. I have missed several calls since ED05. In addition, I've been missing text messages since ED05 as well, something I did not notice prior to ED05. If you are having these problems, it is not an issue with your specific phone; it's a Fascinate issue!

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