USB device not recognized
maxwellb
Newbie

I have a new Fascinate.  It was working fine;  I had used Companion link to sync contacts with outlook, and had mounted the USB device.  Also had it tethering using {edit for TOS violation}


.  Used it earlier today - fine.  Now every time I try to connect it via USB (to the same XP computer that worked a few hours ago), I get "USB device Not Recognized".  The phone is charging via the USB and the PC recognized a new device was connecting, but it no longer finds a driver for it.   Of course sync and other apps that require it also no longer work.  I rebooted both phone and pc; no change.  I had loaded some new apps since it last worked, but had not changed any phone settings manually.  I still show installed on the PC the Samsung USB Driver for Mobile Phones version 1.3.850.0   My Phone has USB Settings: Device seen as mass storage when connected to PC.  Any ideas? 

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30 Replies
Canyouhelpme
Newbie

 Can you please tell me how to do this with my Mac?  Thanks so much! 

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bkimmiller
Newbie

Ok, call me dopey, VJ, but I followed your directions and still do not see the removeable media drive!  My computer imediately recognizes everything else that I plug in, but not the phone! 

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dnordham
Newbie

VJ,

 

Thanks. This method (choosing MOUNT) works fine on my Windows 7, 64-bit laptop!

 

 Very suprising since the device driver provided on the Samsung website would not install properly!

 

Dnordham

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Indian
Contributor - Level 1

Thank you for your help.  Works perfectly when I did it.

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hitmeister
Newbie

None of the above worked for me.    Then I noticed that, when I connected to USB, something called USB Debugging was turned on.   I tried turning it off, and then everything worked perfectly.

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K1Kasper
Newbie

I've tried EVERYTHING listed in this article (and then some - HP Sync, Kies, Mobisynapse) and my PCs will NOT recognize my Fascinate no matter what I do.  I'd like to link it with my HP notebook - but I'd settle for linking it with ANYTHING at this point!  My phone thinks it's plugged into the computer - the computer just doesn't recognize it.

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sandiegorick
Newbie

amazing, I did the same thing,  selected control, devices, etc  and plugged the usb back in and it worked.  I have spent hours trying to resolve this     

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JanOhio10
Newbie

Thank you so much, VJ!

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gavram
Newbie

I had an issue where one PC would see the Fascinate but the other (Windows XP) would not. When I looked in the Control Panel | System | Hardware | Device Manager screen on the PC it showed the Fascinate with a yellow exclamation point next to it. I fixed it by right clicking on it and selecting uninstall and then ran the Add Hardware wizard in Control Panel and it then connected and the SD card was able to be browsed via Windows Explorer.

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sandiegorick
Newbie

I have exactly the same problem. Factory reset did not resolve the problem.  Did the reset yesterday, and since it did not fix the problem Verizon is going to send me a like new phone.    I spent hours talking with Verizon and some with Samsung before I did the reset.  Wish I would've seen these posts first.  It was amazing because Verizon kept telling me they were not aware of this problem, but then I found this forum.  I about popped a cork.      

 

Anyway, I have not found a resolution.  It will be interesting to see if a new phone works or not.  Guess I will have to go out and buy a card reader. 

 

 

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