Update 4.1.2 deleting large blocks of text following backspace correction
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OK, this is a difficult for me to explain, but here goes nothing. I have been having an issue since the update. When typing a message, when I backspace to correct a wrong word/spelling, and then select the correct word from the predictive text bar, most of my message gets erased and replaced with the one word I selected. Even weirder, the word gets inserted in between the few characters of remaining text. The first couple times it happened, I thought I had accidentally selected the block of text with my cursor, but that was not the case. The text is not selected, but acts as though it is and gets overwritten/deleted. This is happening in Messaging and Gmail (and I am assuming all other typing applications).
Is anyone else having this issue? It is making me wan to throw my phone out the window! Please let me know if you know a fix for this.
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Ok, I might be loosing my mind, but I went back to the Samsung keyboard and played with it a lil bit,(a friend has same phone and said they don't use predictive text, and has not had any issues, which I found to be the case)but it seems that with the predictive text on, it seems to be working now?!?! I think, I haven't been able to recreate the loosing text issue right now. Will keep trying, has anyone seen that theirs is working now? And if so, How is that, no new update.
UPDATE UPDATE>>>>> Yes I was loosing my mind, with predictive text on, it still deletes, DUH. Ok back to swype keyboard. LOL
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Galaxy S3 Same text deleting problem while typing and correcting text. PLEASE FIX NOW!!!!!!!
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My wife and I are experiencing the same issue. Go to make a simple correction and the whole message is gone. Yes, this must be resolved soon. I will email Samsung myself as well. I wish I had had a choice about the update. It just came on one day. I was excited at first but this inconvenience makes it hardly worth it. Samsung, get it together!
<< Message edited to comply with >>
Message was edited by: Verizon Moderator
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FYI, I have the same issue and I am on Sprint, galaxy s3. So it's not a Verizon thing. Would appear to be a Samsung-Jelly Bean issue. Thanks for the suggestion about downloading a new keyboard app.
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cheryl.hiccups wrote:
FYI, I have the same issue and I am on Sprint, galaxy s3. So it's not a Verizon thing. Would appear to be a Samsung-Jelly Bean issue. Thanks for the suggestion about downloading a new keyboard app.
It's definitely a Software update not related to any carrier. The 4.1.2 update is the culprit, and it's junk.
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I'm really stunned that this conversation has gone on so long with the new battery life issue since the last update. I'm sure there are more important issues than the keyboard.
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You're saying rhe keyboard isn't important? That's like saying rhe steering qheel on a car doeant have to be working right.
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If the phone's dead, what's the point of a keyboard? Really.
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I hear you. But I suspect you haven't randomly lost 2-3 minutes of typing in one key stroke. It is pretty frustrating. Maybe if I was a faster Android typist 😉
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2 to 3 minutes? You do know it's a phone not a typewriter, yes? Cramp-up much? 2 to 3 minutes of typing takes about 5% of my battery - which NEVER happened before this most recent update. Priorities need to be seriously realigned, people.
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Just because texting and having a faulty keyboard isn't important to you, doesn't mean it's not important to others so don't come and bash people on this thread about texting and how much they do or don't text. Fyi, it also removes text while writing Emails and any other text input. These phone were meant for "Multi Media" You already started a battery issues thread, stick to that one if that is your only issue with the update, but yes the battery life has been diminished also as I commented on your thread. Bump your thread to the top for more attention, but leave the posters on this thread alone.
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Actually, I also started this thread: https://community.verizonwireless.com/thread/795750
Sadly, not much going on there either.
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You're not alone. I type pretty fast and this was extremely frustrating!!! This is just obviously someone else's attempt at seeing what other's are experiencing. Clearly if they had the same problem, it would be irritating. I'm just happy I'm not having the battery issue as well!!
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Both the keyboard & battery are key functions of a smart phone. Both ahould be working properly. I'm glad my battery is working fine. With the keyboard, I called Verizon & Samsung 3x each. Only one time did I get a person at both that heard of this keyboard problem. So they DO know about it. Lers hope something is done a out it real soon.
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Having the same problem. Funny thing is, the phone only seems to do it when it's a longer message. I've used the correct feature in many 1-2 liner texts and it works, well...the way it should.
That said, I've had the phone a total of four days and I'm almost ready to return it at this point. Somewhat glad to see it's a software issue—hopefully they fix it.
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I'm honestly dumbfounded that more people aren't complaining about this. As soon as the 4.1.2 update completed, auto correct broke on text messages, native email, Good for Enterprise email and basically anything else that let's you enter text with the Samsung Keyboard.
Typical Verizon though. Takes them 100% longer to release firmware updates for their phones and when they finally release one, it is extremely buggy. Still baffled this didn't get caught in QA or in any soak testing. BIG problem.
BTW, I did factory reset my phone and it didn't fix anything. Shocker....
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Everyone,
I have this typing, text deleting problem since the pushed over the air update about 3 weeks ago. Before that, my gs3 was perfect. I've done everything upto and including a factory reset and getting a replacement phone and it still happens. Verizon told me this is a known problem and a software fix is planned for release in early june. In the mean time, verizon said to use the swipe keyboard instead of the default samsung keyboard that I was using and see if it continues. I don't like the swipe keyboard. Other than that, good luck to everyone with this very annoying problem that is not our fault. Verizon fix this already!
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Found a potential fix!
It looks like it replaces the Samsung keyboard with the Swype keyboard, but all seems to be working just fine so far (ie. not deleting large blocks of text when you go back to autocorrect a previously misspelled word.) (BTW, you don't have to use the swype motion, you can still type regularly with this keyboard too)
Follow these instructions:
1. First open settings.
2. Then open application manager.
3. Swipe left twice so you are on the all tab.
4. Find the app called Samsung Keyboard and click it.
5. Click clear data and push OK.
This worked for me. Let me know if it works for you!
All the best!
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This actually worked for whatever reason. Please keep in mind, I did a
factory reset (battery issue) and after the reset there was the same auto
correct issue. But doing this just fixed it! Good luck everyone else!
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Deleting text was happening to me. Did factory reset and even got a replacement phone and still happened. I changed from using the default keyboard to a free app keyboard SwiftKey I think. Phone is fine now. Hope it helps.
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The same thing is happening to my Galaxy SIII. So annoying! Now I am not receiving my sms text messages. I can't log into my bank account, because it uses this as a security verification. Help with any of these would be appreciated.
