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I've tried uploading different videos to my S lll and none of them are working. Can someone please tell me what video files will play on the device?
Hello itsjustmichael,
Thank you for reaching out about this issue. The Galaxy S III is definitely a smartphone from the future! With it’s amazing wireless capabilities, it’s not reason why it’s one of the best selling smartphones in the industry. The Galaxy S III is DivX certified to play DivX video up to 720p. It can even play premium content. May I ask what video file format are your videos in? I’m sure that we can partner together to sync videos to and from your Galaxy S III.
Thank you…
ArnettH_VZW
Follow us on Twitter @VZWSupport
Hello and thank you for your reply. The video format I was trying to upload and play was WMV, MPEG, MOV AND AVI. Any help that you can give me would be greatly appreciated. Thank you in advance.
Michael
From: Verizon Wireless Customer Support
Sent: Friday, January 11, 2013 10:09 AM
To: <Full name removed for privacy per the Verizon Wireless Terms of Service.>
Subject: Re: What video file extensions can be uploaded to the samsung galaxy s lll? - Re: What video file extensions can be uploaded to the samsung galaxy s lll?
Re: What video file extensions can be uploaded to the samsung galaxy s lll?
created by Verizon Wireless Customer Support in Samsung Galaxy S III - View the full discussion
Message was edited by: Verizon Moderator
I can't understand why you'd send me a reply to my question without answering the question.
From: moderator
Sent: Friday, January 11, 2013 1:30 PM
To: Michael S<Name removed for privacy.>
Subject: Re: What video file extensions can be uploaded to the samsung galaxy s lll? - Re: What video file extensions can be uploaded to the samsung galaxy s lll?
Re: What video file extensions can be uploaded to the samsung galaxy s lll?
created by moderator in Samsung Galaxy S III - View the full discussion
Message was edited by: Verizon Moderator
Michael,
Did you even read the email response you got? The moderator edited your post on the Verizon Wireless Community because you posted your full name here. That isn't allowed because of the Terms of Service for the forum.
Edit: When you respond to posts by email, please don't include the email headers or the text of the post you are responding to.
Message was edited by: Ann154
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Hi,
I don't see anywhere in my post that had my full name there.
From: Ann154
Sent: Friday, January 11, 2013 1:47 PM
To: Michael <Deleted>
Subject: Re: What video file extensions can be uploaded to the samsung galaxy s lll? - Re: What video file extensions can be uploaded to the samsung galaxy s lll?
Re: What video file extensions can be uploaded to the samsung galaxy s lll?
created by Ann154 in Samsung Galaxy S III - View the full discussion
Message was edited by: Verizon Moderator
Then click on the link to post on the community and see exactly how your reply is being posted, because I see your first and last name.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
All I see anywhere is ITSJUSTMICHAEL I don't see my full name anywhere
From: Ann154
Sent: Friday, January 11, 2013 1:54 PM
To: Michael <Deleted>
Subject: Re: What video file extensions can be uploaded to the samsung galaxy s lll? - Re: What video file extensions can be uploaded to the samsung galaxy s lll?
Re: What video file extensions can be uploaded to the samsung galaxy s lll?
created by Ann154 in Samsung Galaxy S III - View the full discussion
Message was edited by: Verizon Moderator
itsjustmichael wrote:
All I see anywhere is ITSJUSTMICHAEL I don't see my full name anywhere
From: Ann154
Sent: Friday, January 11, 2013 1:54 PM
To: Michael <Deleted>
Subject: Re: What video file extensions can be uploaded to the samsung galaxy s lll? - Re: What video file extensions can be uploaded to the samsung galaxy s lll?
Re: What video file extensions can be uploaded to the samsung galaxy s lll?
created by Ann154 in Samsung Galaxy S III - View the full discussion
Then what is that in To: line?
Message was edited by: Verizon Moderator
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Ok I see now but that's nowhere in my post. I had no idea it would show when a reply was made to my e-mail address. Thank you and I appreciate it.
From: Ann154
Sent: Friday, January 11, 2013 2:03 PM
To: Michael S <Full name removed for privacy.>
<Moderator note: The email headers are there because your email preferences including them in your reply. When replying by email please ensure that all personal information is removed from the response to comply with the for the community forum. You can also prevent them by responding in the community forum itself. The email notifications you receive have a link to the discussion that post is located in.>
Message was edited by: Verizon Moderator
I do know that it will play MP4 files, but will not play M4V files.
Ok thank you.
From: rcschnoor
Sent: Friday, January 11, 2013 1:42 PM
To: Michael S <Full name removed for privacy per the ToS.>
Subject: Re: What video file extensions can be uploaded to the samsung galaxy s lll? - Re: What video file extensions can be uploaded to the samsung galaxy s lll?
Re: What video file extensions can be uploaded to the samsung galaxy s lll?
created by rcschnoor in Samsung Galaxy S III - View the full discussion
Message was edited by: Verizon Moderator
to actually try to answer you all the formats you tried should work...try a player from the market and see if that works...qq player, mx player and player pro are some of my favorites...I'm not sure which are free at that point....also if your using mtp to transfer them I find it tends to corrupt videos your better of using kies or removing the sd card and using a reader to directly transfer the videos into a video folder...if all else fails you can try a file converter from the market and see what works but most should
Thank you for your reply. I'll try what you said and see if it works.
From: ice.candi
Sent: Friday, January 11, 2013 10:42 PM
To: >Personal info deleted<
Subject: Re: What video file extensions can be uploaded to the samsung galaxy s lll? - Re: What video file extensions can be uploaded to the samsung galaxy s lll?
Message was edited by: Verizon Moderator
Start a new topic or ask questions in the open forum.
