An Accepted Solution is available for this post. Jump to solution.

When I text to multiple recipients via MMS; it does not send my text message. Why?

nstriluk2
Enthusiast - Level 2
‎04-05-2013 10:00 AM

When I text to multiple recipients via MMS; it does not send my text message. Why?

0 Likes
Reply
1 Solution
An Accepted Solution is available for this post. Jump to solution.
nstriluk2
Enthusiast - Level 2
In response to Ann154
‎04-05-2013 10:47 AM

I turned off WiFi. My phone is showing 4G. The picture I tried sending myself is still stating Sending. I will try again.

View solution in original post

0 Likes
Reply
10 Replies
An Accepted Solution is available for this post. Jump to solution.
Ann154
Community Leader
Community Leader
‎04-05-2013 10:05 AM

It might help to know what kind of phone you have, so the responses can be tailored to that phone model.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
nstriluk2
Enthusiast - Level 2
In response to Ann154
‎04-05-2013 10:17 AM

Samsung Nexus by Samsung

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
nstriluk2
Enthusiast - Level 2
In response to nstriluk2
‎04-05-2013 10:21 AM

It worked fine until about a week ago. Sending individual texts, I have no issue.

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
Ann154
Community Leader
Community Leader
In response to nstriluk2
‎04-05-2013 10:26 AM

When you send the MMS, is your cellular data (3G/4G) connection on and active?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
nstriluk2
Enthusiast - Level 2
In response to Ann154
‎04-05-2013 10:32 AM

It should. I never touch the data connection other than WiFi to save on the Data Plan. How do I check?

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
nstriluk2
Enthusiast - Level 2
In response to nstriluk2
‎04-05-2013 10:35 AM

I went into settings and under Verizon Wireless it says Mobile Data is ON.

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
Ann154
Community Leader
Community Leader
In response to nstriluk2
‎04-05-2013 10:38 AM

Send a picture message to yourself from your phone. Sometimes that helps reset the text message settings. If you receive the picture message you sent, then it is working correctly.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
Ann154
Community Leader
Community Leader
In response to nstriluk2
‎04-05-2013 10:37 AM

MMS doesn't send over wifi networks.

There will be a 3G or 4G icon above the signal bars. To turn on, settings > data usage > mobile data switch to "ON".

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
nstriluk2
Enthusiast - Level 2
In response to Ann154
‎04-05-2013 10:47 AM

I turned off WiFi. My phone is showing 4G. The picture I tried sending myself is still stating Sending. I will try again.

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
nstriluk2
Enthusiast - Level 2
In response to nstriluk2
‎04-05-2013 10:50 AM

I received the second picture. The first one I sent with WiFi on and is still Sending. I just received the first one as well. Is there a way to transfer my text messages to my lap top so I can delete all of them and start fresh? Also, the trick is not to not email multiple recipients or pictures with WiFi on, Correct?

0 Likes
Reply