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When I check for an update, I get "...check back when service available". I took it to a local store after I was told a new SIM card would fix, but that didn't work either.
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I emailed Verizon support and got a call the next day. Apparently, this phone missed a minor upgrade on ICS and therefore won't allow the jump to Jelly Bean. The service tech Micheal did a great job explaining the issue and ultimately sent me out a free replacement device. Thank you, Verizn for the wonderful customer service.
I emailed Verizon support and got a call the next day. Apparently, this phone missed a minor upgrade on ICS and therefore won't allow the jump to Jelly Bean. The service tech Micheal did a great job explaining the issue and ultimately sent me out a free replacement device. Thank you, Verizn for the wonderful customer service.
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