Why do I keep geting low storage since the last update?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Since the last software update i keep getting a notification telling me I am almost out of storage space. Free up some space. I have deleted apps, pictures, cleared cache, disabled apps that i do not use. I don't have anything on my phone actually less than before.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Have you cleared the cache partition on your phone?
Turn phone off
Then hold the power-volume up-home
The phone will go into recovery mode
Then use the volume down to highlight clear cache partition Press power
Then volume down to say yes and press power again
The phone will then reboot in recovery mode then press power to reboot the phone
This will clear out all the old files that are left behind after an update
It will not change any of your settings on the phone
This partition is like a hard drive on a computer and holds all the old files
that your phone doesn't need anymore and some of these files can cause
conflicts with the new files but it is safe to clear this out after you get an update
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I apologize for any frustration and for the issue with the storage being low on your device after the software update, djmckinney. I appreciate your efforts and let me continue to assist you with this problem. Do you have a Memory card in your device? How much storage space do you have on your device? Here's a link to help you check https://vz.to/2qddxIk and please know what you find.
EdW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
