it’s not always the first text, but it usually is. Sometimes it’s in the middle of a group message. The only thing I’ve been able to figure out as to the cause was me switching carriers and phones. I’ve had T-Mobile, and Verizon, Android and Iphone. The problem started years ago with a different phone and carrier and has continued to my current iPhone and Verizon plan. The technicians over the phone at Verizon and the store in my town were not able to come up with a reason for this. So if you did eventually find a solution please let me know. I was going to change mobile phone numbers to see if that fixed the problem
Hello, @JRinPCB,. We are very sorry to hear about this continuing issue with group text messaging on your device. We certainly want to assist with making sure that this is resolved in the end. We understand that you mentioned that this issue started years ago on another device. Can you please share the name to the make and model of the device that this issue originated on?
-Brett
Thank you for sharing the experience and devices you had. We would like to troubleshoot with you to find a solution now. We want you to get all of your messages.
Please tell me, are there any updates needed on your device? Have you run a device health check yet? https://www.verizon.com/support/knowledge-base-206364/
-Carter
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