Why doesn't email sycn with my Tab S2 and Galaxy S5?

HANK2010

Both my Tab S2 and Galaxy S5 have not synced with Verizon email account since February. When I delete the email account and re-add it manually, the Tab will give me an "unsecured connection" error after the incoming server section, and the S5 gives me an "unauthorization error" message. Until Feb, the emails were working fine. The devices have no problem with Gmail and Yahoo accounts. Any suggestions? Thanks.

Accepted answers

tikibar1

Verizon e-mail services were transferred to AOL in February; maybe that's the issue?

Verizon Move to AOL Mail - FAQs - AOL Help

All comments

tikibar1

Verizon e-mail services were transferred to AOL in February; maybe that's the issue?

Verizon Move to AOL Mail - FAQs - AOL Help

HANK2010

Ah, ok that might be it. Though I don't recall receiving any notification from Verizon. I can still access my Verizon account through Outlook. I'll check in with their customer service too. Thank you.

Verizon_Support

It's certainly odd to receive a connection error when trying to login to your Verizon email, HANK2010. We want to ensure that you have full access to your accounts on all of your devices. I have sent a private message to you with additional information regarding your email setup since you have not received notification yet regarding a move to AOL. Please feel free to send a reply if any further clarification is needed.

LaurenC_VZW

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!