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Why the problems?

J_dot
Newbie
‎05-16-2011 09:55 PM

I Haven't had this phone for a month and it has too many problems for me. The first day I got the phone It froze on me. I had to take it in the store so the can fix my phone because I couldn't record anything. Now I can't check my voicemail on this phone and I am getting so frustrated. Not to mention the battery life, I have to carry a charger every where I go.  If I had the money I would buy a new phone but I don't. I just need to know why is there so many problems with this phone that nobody had mention to me? Every time I go to check a text message it will come up as somebody else's name and that frustrates me as well. I just need some answers of why this phone has more problems then enough.

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NuDroidUsrr
Specialist - Level 3
‎05-16-2011 11:36 PM
J_dot wrote:

I Haven't had this phone for a month and it has too many problems for me. The first day I got the phone It froze on me. I had to take it in the store so the can fix my phone because I couldn't record anything. Now I can't check my voicemail on this phone and I am getting so frustrated. Not to mention the battery life, I have to carry a charger every where I go.  If I had the money I would buy a new phone but I don't. I just need to know why is there so many problems with this phone that nobody had mention to me? Every time I go to check a text message it will come up as somebody else's name and that frustrates me as well. I just need some answers of why this phone has more problems then enough.

  Did you research the phone before you bought it? Look through these forums? There are people that complain about different things here all the time. Who did you expect to tell you about the problems, Verizon? As far as replacing the phone or getting something else, you could always go to the Verizon store you bought it from, you went there initially with a problem.

 

Battery life can be alot of different things, Live wallpaper, brightness too high, screen timeout too long, Facebook synching to often, checking email too much, poor signal, poor 3G coverage, etc

 

List the problems you are having, and the people can give you ideas of the problems.

 

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jess2277
Newbie
‎05-20-2011 06:26 AM

this is the 4th time i have had to have my fascinate replaced. this phone is by far the worse phone i have ever had. they sent me a replacement one today and it works worse than the other one i had. i am so sick of these phones.

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KinquanaH_VZW
VZ Employee Emeritus
‎05-23-2011 04:47 PM

Thanks for the information . Your correct, there are many things that can drain the battery. I have listed some tips below for a better battery life and steps to stop running applications that your not using and instructions to adjust some features that can use less battery power. 

 

Instructions to stop running applications your not using:


  1. From the home screen, select Applications.

  2. Select Settings.

  3. Select Applications.

  4. Select Running services.

  5. Select a service.

  6. Select Stop.

 

Instructions to turn Bluetooth on/off when your using this option:

 

  1. From the home screen, select and hold the status bar (located at the top).

  2. Drag the window shade down.

  3. Select Bluetooth.
    Note Enabled when a green indicator is present.

 Instructions to change display settings to limit use of some features:

  1. From the home screen, select Applications.

  2. Select Settings.

  3. Select Sound & displayy.

  4. Select a option. (Orientation, Animation, Brightness, Screen timeout, Unlock settings, or Power saving mode)

 -----Listed below are steps for some of the options above-----

 

Animation

  1. Select Animation.

  2. Select one of the following settings:
  • No animations
  • Some animations
  • All animations

Brightness

  1. Select Brightness.

  2. Adjust the Brightness as necessary then touch OK.
    Note To manually adjust Brightness, Automatic brightness adjustment must be disabled (unchecked).

 

Screen timeout

  1. Select Screen timeout.

  2. Select one of the following settings:
  • 15 seconds
  • 30 seconds
  • 1 minute
  • 2 minutes
  • 10 minutes
  • 30 minutes


Power saving mode

  • Select Power saving mode to enable / disable.
    Note Enabled when a green check mark is present.

 

Tips for better battery life

  • Follow the manufacturer's instructions for properly charging the device.
  • Do not store the device in direct sunlight or hot locations.
  • Do not rely on the device's vehicle power adapter as the battery charger for the device.
     The vehicle power adapter is meant to be a temporary low battery level solution until the device can be properly charged.
 
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