My screen cracked after just dropping it once. I have a case and screen protector on it too. If I have device protection will they give me a brand new phone or some reconditioned one. Galaxy A20
We're sorry to hear that your screen has cracked! If you do have insurance you can check to see if screen repair is available to you. Please see this link to review your insurance options: https://www.phoneclaim.com/verizon/ .
EllisandraC_VZW
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