fascinate screen wont turn off.. draining battery
dflan83
Newbie

I just recently had verizon yet again send me another fascinate. This time I updated to the newest software, did the *228 thing and still have this problem. It doesnt happen all the time but about 50% of the time when using the phone I press the button to turn off the screen and all i get is a screen capture. This happens enough to where the phone remains on even through I have the screen timer to go off in 15 sec and constantly runs the battery down. The screen only goes off if I take the back of the phone off and unplug the battery.

 

anyone else having this issue?

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NuDroidUsrr
Specialist - Level 3

dflan83 wrote:

I just recently had verizon yet again send me another fascinate. This time I updated to the newest software, did the *228 thing and still have this problem. It doesnt happen all the time but about 50% of the time when using the phone I press the button to turn off the screen and all i get is a screen capture. This happens enough to where the phone remains on even through I have the screen timer to go off in 15 sec and constantly runs the battery down. The screen only goes off if I take the back of the phone off and unplug the battery.

 

anyone else having this issue?


Hit the back button a few times and see if that helps. Mine does that from time to time, and the way I fix it is just to hit the button a couple times, and it is fine.

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