galaxy s 10 Microphone

jaymead
Newbie

I see a lot of people having problems with the microphone. but i do not see a solution. The caller tells me they cannot here me. But when i turn my phone upside down and use the top mic they here me just fine. but of course with my phone upside down i can hear them.

Has any one found a solution?

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vzw_customer_support
Customer Service Rep

We're sorry to hear you're having trouble with your phones microphone, jaymead. Let's take a closer look into this and find out what's going on. When did this issue start? Has there been any damage to the device? Do you have a case on your phone? -Danielle

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