help

tgunnip
Newbie

my gf has recieved the new update 4.1 on her sg3 but i havent and we bought the phones on the sameday cananyone help me? 

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Ann154
Community Leader
Community Leader

Since the update is pushed OTA, it may not have reached your phone yet.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep

Hello tgunnip,

I can certainly understand the excitement of getting a new software update! I’m mean what’s not to love? Often times, updates add new enhancements and menu selections to an already amazing phone, such as the Galaxy S III! May I ask have you received your update yet? Since the initial launch of the software update on 12/14, it was released in stages. Now that the update is available for manual pull, you can easily go to settings and request the update. If you have any additional question or concern then don’t hesitate to reply to this message.

Thank you…

ArnettH_VZW
Follow us on Twitter @VZWSupport

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