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phone doesn't charge properly
Shinna83
Enthusiast - Level 1
‎02-23-2015 02:18 PM

Phone keeps beeping as it charges. I have to hold the cable at a certain to charge it. It charges very slowly. What can I do to fix it?

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B33
Legend
‎02-23-2015 02:40 PM

Best bet if possible is Get a new Charger A O.E.M. if possible,  as it sounds like your current charger has worn it self to where it cannot contact the contacts on the Device.. 

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Shinna83
Enthusiast - Level 1
In response to B33
‎02-27-2015 04:59 PM

Thanks for your help. I ended up getting a replacement through my phone insurance at no charge.

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B33
Legend
In response to Shinna83
‎02-28-2015 11:10 AM

Hey thats a Good Deal hope it running ok for ya b

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vzw_customer_support
Customer Service Rep
‎02-25-2015 02:23 PM

Shinna83, thanks for those details. Have you tried using a different charger? Are you connecting that charger into a wall outlet or a computer/laptop?

LasinaH_VZW
Follow us on Twitter @VZWSupport

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