how to unlock galaxy note 2 to use data plan with an intl. sim card?
arnabc
Newbie

i confirmed before leaving the u.s that the phone was unlocked. voice and text work fine with the local sim i inserted in new delhi but i cannot get the data plan to work. is this a known issue? is there a solution?

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CFW4FCBayern
Newbie

Were you able to get it working? Am interested to find out as I'm planning a trip to Ireland in August. When I initially got the Note 2 from VZW a year ago you could not add a APN. After a VZW software update to the phone that occurred beginning of 2014 I am now able to add an APN with an old Intl. Sim Card I have from a previous trip, unable to test its functionality due to it not being topped up. Thanks.

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Tidbits
Legend

Depends on spectrum and APN credentials. You have to check with Delhi first and find out spectrum needed and the APN credentials.

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arnabc
Newbie

i have all the apn settings etc. edited as per airtel tech support. staff at an airtel store have looked at it themselves. the sim works for data if inserted into any other phone.

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Tidbits
Legend

The spectrums of the phone match up?

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arnabc
Newbie

what spectrums are you referring to? there is nothing for "spectrum" in the wireless settings menus.

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arnabc
Newbie

well, the note 2 is a global phone. it's set to gsm which is what every provider in india uses. and voice and text are working fine at any rate--so that's obviously not the problem.

is there anybody reading who's actually had and dealt with this problem?

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Tidbits
Legend

It may be a global phone, but it doesn't mean it supports all spectrum.

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Tidbits
Legend

Voice, text, and data run off different spectrums for a little tidbit(no pun intended) of information.

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arnabc
Newbie

it's a quad-band phone.

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Tidbits
Legend

Let me explain...

Let's assume Delhi uses band 5.

The Phone supports band 1,2,3,4(quad band) for data.

The phone won't work for data because it doesn't support Band 5.

So find out which spectrums they use for their data and check to make sure the phone supports that spectrum.

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arnabc
Newbie

okay--how do i find out which bands the phone supports?

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Tidbits
Legend

I am guessing this is your provider.

http://en.wikipedia.org/wiki/Bharti_Airtel

I am assuming you are using a Verizon Galaxy Note 2?

http://www.gsmarena.com/samsung_galaxy_note_ii_cdma-5152.php

2G spectrum support

GSM 850 / 900 / 1800 / 1900

CDMA 800 / 1900

3G spectrum support

HSDPA 850 / 900 / 1900 / 2100

CDMA2000 1xEV-DO

LTE spectrum support

LTE 700 MHz Class 13

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arnabc
Newbie

yes. airtel uses gsm-900/1800 which the phone supports.

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Tidbits
Legend

So you can get speeds up to 128kbps.

No 3G or 4G support.

So exactly what message are you getting when trying to access data?

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arnabc
Newbie

i can't get a data connection at all. as i said, the airtel techs have looked at it--all the settings are fine; it should work but doesn't. their theory--corroborated by other reports online--is that verizon puts a hard lock on the data settings on this phone. verizon global support denies this but then cannot explain why it doesn't work.

anyway--i'll try putting in a sim from a different carrier here and see if that works. i don't want to be rooting the phone while on vacation.

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Tidbits
Legend

If you can modify the APN then there is no lock on the data settings...

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arnabc
Newbie

forgive me, but do you actually know anything about this or are you just typing?

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Tidbits
Legend

Spectrum is the frequency used to connect.  If your phone doesn't support their spectrums then the phone will not connect.  So make sure you have the right frequencies(spectrum) support.

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