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4G Lit even when on Wifi
opus91
Member
‎06-12-2019 01:55 PM

I just bought the Note 9 and immediatly it updated. Now when the wifi is on the 4g is off.  I can not receive text or calls. when wifi is on. Not sure what to do?

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Correct Answer!
Re: 4G Lit even when on Wifi
bearone21
Leader
‎06-13-2019 11:59 AM

advanced calling must be selected.

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Correct Answer!
Re: 4G Lit even when on Wifi
vzw_customer_support
Customer Support
‎06-14-2019 02:12 PM

Opus91, not being able to receive text or calls while on Wi-Fi is very disturbing to me as well. I will be more than happy to assist. Please share with me how long ago did the update complete? Also, confirm for me is your data turned on in your settings? This is located in your settings>cellular data.

RodneyM_VZW

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