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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
After installing the update the google play store stopped working for me. It keeps saying Can't Establish a reliable connection. Even tried factory resetting. Help!!!
JarretSimmons
Member

After the update I went into the google store and it had signed me out of all my google accounts. When I tried to sign back in on any app requiring google services it would say Cant establish a reliable connection. Read online about date and time being wrong and  some people said factory resetting helped. I have tried everything including a hard reset and nothing works at all. Anyone else experiencing this problem?

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Re: After installing the update the google play store stopped working for me. It keeps saying Can't Establish a reliable connection. Even tried factory resetting. Help!!!
vzw_customer_support
Customer Support

JarretSimmons, I surely know the importance of having access to your Google Play Store! Have you been able to check under Accounts to ensure your Google (GMail) email account is still added to the device after the Factory Reset? Please try running your phone in Safe Mode; http://vz.to/1BkR9JT then access the Google Play Store. Any change?

TanishaS1_VZW
Follow us on Twitter @VZWSupport

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Re: After installing the update the google play store stopped working for me. It keeps saying Can't Establish a reliable connection. Even tried factory resetting. Help!!!
JarretSimmons
Member

Still receiving the same message: Cant establish a reliable connection to the server...

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Re: After installing the update the google play store stopped working for me. It keeps saying Can't Establish a reliable connection. Even tried factory resetting. Help!!!
vzw_customer_support
Customer Support

I'm sorry to hear that this issue is persisting, JarretSimmons! Please reply to my Direct Message, and we can look into additional options for your device.

Thanks,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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Re: After installing the update the google play store stopped working for me. It keeps saying Can't Establish a reliable connection. Even tried factory resetting. Help!!!
WarsDarksider
Member

Can you pm me? The that I posted on is getting no Verizon rep attention

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