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After latest update - Constant dropping calls and Data now 3G instead of 4G most of the time at home. VZW support offered me a lower phone??? because can't downgrade firmware.
AST_OC
Member

When will the fix be out? If not will Verizon be refunding my monthly service charges for a known issue?

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Re: After latest update - Constant dropping calls and Data now 3G instead of 4G most of the time at home. VZW support offered me a lower phone??? because can't downgrade firmware.
Dfrazier97
Member

Hello!

Here is the thing.... Samsung is rather odd about updates. They have to include their TouchWiz software on every single update so it takes a little bit longer for them to get updates submitted to Verizon. Unfortunately, I do not believe there will be an update soon. I believe that the next update would be Android L but then it has to have TouchWiz so it is just difficult to really judge when they will release one.

I hope this helps. I do not have this problem on my Note 3 though.

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