Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
After update to ver N915VVRU1AOC2
123jjc
Member

Hi. Updated to version noted above on April 9. Since the update, my phone has been changing time on it's own to one hour behind. Why? If I restart my phone, it will update to the correct time, but in a while, it will revert to one hour behind. Thanks for any assistance.

Labels (1)
0 Likes
Re: After update to ver N915VVRU1AOC2
vzw_customer_support
Customer Support
123jjc,

Having the correct time displayed on your phone is definitely important, so I understand how you feel. Let's get to the bottom of this.

Make sure the correct time zone is set up on the phone http://www.verizonwireless.com/support/knowledge-base-136942/. It may have been altered during the recent software update. Also, remove the sim card for a minute, insert and retest. keep us posted if the issue persist.

JohnB_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
0 Likes