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AllShare Cast Dongle not connecting
Fauxrider
Member

What is my issue with AllShare Cast? Just got the Allshare Cast Dongle. On the TV screen it says "connecting" with some icons. On the phone screen "current allshare cast connection will end". Is all I get. I have rebooted, unplugged etc.

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Re: AllShare Cast Dongle not connecting
vzw_customer_support
Customer Support

Hey there Fauxrider,

I'm sorry for the issues that you are having with the AllShare Cast Play and the Dongle you recently purchased. It is a neat little feature that I absolutely want to make sure that you are able to utilize.

We're not really familiar with the Dongle device and it sounds like you've done a lot of the suggested troubleshooting already. This application and accessory is supported through Samsung and I would recommend reaching out to them directly at 888-987-4357.

NicholasB_VZW
Follow us on Twitter @VZWSupport

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