Android abroad
designerv
Newbie

I'm traveling abroad., Can't make a call. Message pops up saying "conditional call forwarding active"also no internet. Completely cut off from my children and business.Any solutions ??

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Re: Android abroad
vzw_customer_support
Customer Service Rep

A designerv,

Oh my! We know how important it is to have service while traveling. Go to settings>mobile networks> make sure the device is set to "global" and "data roaming" is turned on. We would need to review your account for a conditional call forwarding. Please accept my follow and answer my direct message.

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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Re: Android abroad
ericleig
Newbie

i need an e-mail address i cannot tweet ? why is that so difficult ? i cannot access live chat on internet.

as stated in the reply Verizon must review the conditional call forward issue!!!!!!!!!!!!

Very frustrated at this point

PLEASE HELP

Personal info removed as required by

Message was edited by: Admin Moderator

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Re: Android abroad
vzw_customer_support
Customer Service Rep

Sorry about the difficulties reaching us, ericleig. I have sent you a private message. Please access your inbox here in the forums to reply with more details and the information I need to resolve your concern.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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