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Android abroad
designerv
Member

I'm traveling abroad., Can't make a call. Message pops up saying "conditional call forwarding active"also no internet. Completely cut off from my children and business.Any solutions ??

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Re: Android abroad
vzw_customer_support
Customer Support

A designerv,

Oh my! We know how important it is to have service while traveling. Go to settings>mobile networks> make sure the device is set to "global" and "data roaming" is turned on. We would need to review your account for a conditional call forwarding. Please accept my follow and answer my direct message.

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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Re: Android abroad
ericleig
Member

i need an e-mail address i cannot tweet ? why is that so difficult ? i cannot access live chat on internet.

as stated in the reply Verizon must review the conditional call forward issue!!!!!!!!!!!!

Very frustrated at this point

PLEASE HELP

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Message was edited by: Admin Moderator

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Re: Android abroad
vzw_customer_support
Customer Support

Sorry about the difficulties reaching us, ericleig. I have sent you a private message. Please access your inbox here in the forums to reply with more details and the information I need to resolve your concern.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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