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Battery life
Beasly
Member

My battery drains faster since I have marshmallow

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Re: Battery life
Ann154
MVP MVP
MVP

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Battery life
Beasly
Member

My phone is a note 4

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Re: Battery life
vzw_customer_support
Customer Support

We want you to be able to use your device to its full potential Beasly. Let's be sure to get the phone working the way it should. Are you using the original charger to charge the device or are you using a different charger that you purchased? About how long does your battery last?

RashadM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

Re: Battery life
Beasly
Member

I'm not using the correct charger and a full charge last 4 hours

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Re: Battery life
vzw_customer_support
Customer Support

Let’s continue uncovering the cause of this, Beasly. We’d like for you to run the Battery Health Check and report back with your results. Here’s how to complete these steps: http://www.verizonwireless.com/support/knowledge-base-201171/
DavidH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!