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Bill shows charge for phone and it was paid off yesterday
bubba1964
Member

Good morning, my first bill shows a charge for my Galaxy note and I paid it in full yesterday. How do I get this taken care of?

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Re: Bill shows charge for phone and it was paid off yesterday
Doggo
Novice

I suggest you look at your bill more closely and observe what the cycle dates say vs when you paid off the phone. A bill isn't going to reflect a sudden change if it already printed out.

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Re: Bill shows charge for phone and it was paid off yesterday
vzw_customer_support
Customer Support

We're glad to answer billing questions around your paid-off device agreement. Let's collect additional information. If your device was paid off yesterday, that would not appear on a current bill as it takes 4 weeks or more to generate the next statement. What is the date for the first bill that you're viewing?  -Rita K.

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