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Black screen
Qfrat
Member

How I fix the blank screen.

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Re: Black screen
vzw_customer_support
Customer Support

Qfrat, let's bring life back to your device ASAP. Has the phone been acting up before it went to a blank screen? Is there any kind of physical or liquid damage to the phone? Please try to remove the back cover and remove the battery for a good 30 seconds, place the battery back in, and snap the back cover back on and try to power the device back on. Please keep us posted of the outcome.
KevinR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Black screen
Qfrat
Member

Nothing works, why do I pay insurance if it doesn't cover a phone that doesn't work?

Sent from my Verizon Wireless 4GLTE smartphone

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