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Brand New Note 7, promotion already registered by someone else
lowsaturn
Member

Anyone else preorder a Note 7 then register for the promotional deal to find that someone else has already used the IMEI number?

My Note 7 arrived via FedEx this morning and I was able to set it up without issue. But upon trying to register for the promotion, it didn't ask for any personal info. Just my email address. Upon receiving the confirmation email, I noticed the name was not mine. After calling Samsung promotional support, I was informed that my IMEI was used by someone else (a name I didn't recognize) and it was to be shipped to an address other than my own. They wouldn't tell me the address. But my email address was used and they had a .pdf file of my receipt. With my name and address.

The Samsung support told me I might of received a refurbished Note 7 and Verizon resold it to me. Not likely since the phone was released today. You'd figure a Samsung rep would know that.

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