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CAN'T TRANSFER CONTACTS PLEASE HELP!!!!!!!!!!!!!!!
stevemay5943
Member

I followed all directions for the backup assistant for my old phone. Downloaded the backup assistant to my new smartphone. BUT because I am on a prepaid plan - it will not allow me to proceed with the transfer of information.  OMG!!!!!!!!!!!!  Are you kidding me?  Someone please help!!!!!!!!!!!

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Re: CAN'T TRANSFER CONTACTS PLEASE HELP!!!!!!!!!!!!!!!
BakerGeckos
Novice

Luckily your not lost, There are several programs in the play store IE: Import Contacts Export Contacts, You didn't say what type of phone your coming from but I am sure if it's a Iphone you can find a tool to export your contacts to a CSV file and then import into and Android. Better yet is to export to the CSV file and Import into a GOOGLE account via the web and then Google will always store and sync your contacts from Phone to Phone.....Verizon may be able to do an export to a CSV but they will do it for a FEE normally if it's not a Android or Iphone there are tools provided you have a data cable that can read and export contacts for them as well. Good Luck.

Mike

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Re: CAN'T TRANSFER CONTACTS PLEASE HELP!!!!!!!!!!!!!!!
vzw_customer_support
Customer Support

stevemay5943 We know getting your contacts to a new phone is important! Are you getting an error message?  If so, please let us know what exactly happens when you try to transfer the contact over.

sheritah
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@VZWSupport

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Re: CAN'T TRANSFER CONTACTS PLEASE HELP!!!!!!!!!!!!!!!
Not applicable

I had a similar problem as I switched carriers and from android to iPhone and back again.

If you have, or open a Gmail account, "share name cards" from the old phone to Gmail.

Then open gmail on the new phone and import the attachment from the gmail to the new phone.

I did the transfer on the computer, which was a good thing, as I had duplicates and the computer had a "merge" option.

I have the Note 3 also.   AWESOME phone.   And I thought the GS3 took a while to learn.   This will keep me busy......

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