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Calls and Texts not going through
Kristl
Member

My messages aren't going through when trying to contact someone, and when I attempt to call them I am getting a message stating that due to restrictions on their phone my call cannot go through. They are also receiving a message that states that they are unable to receive a text message due to device restrictions or insufficient funds.

 

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Re: Calls and Texts not going through
vzw_customer_support
Customer Support

Oh, no! We know how important it is that you are able to call and text your contacts, Kristi! I'll be sending you a Private Note momentarily to best assist.
NicoleR_VZW

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