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Can I buy an iPhone at the store and still return Note 7
Vibben
Member

I noticed iPhone 7+ are in stock at my local Apple Store.  If I were to buy the iPhone 7+ at the Apple Store, can I still return my Note 7 to Verizon?  How would I go about this? 

Labels (1)
Re: Can I buy an iPhone at the store and still return Note 7
Weth
Sr. Leader

Yes you can.

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Re: Can I buy an iPhone at the store and still return Note 7
takendraw_vzw
Verizon Employee

Vibben, it’s great to see that you have your eye on the iPhone 7 Plus device. Getting this device in your hands is our goal for you today. If you can stop into the Verizon store: https://www.verizonwireless.com/stores/?intcmp=INT-SITESEARCH-REDIRECT-STORE  To return the Note 7 so that you may get your full refund back for your purchase first. Then once done, then you may stop in an Apple Store: http://www.apple.com/retail/storelist/   for a new device. But please don’t hesitate to check to see if the Apple iPhone model you want is in stock.

-TakendraW_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: Can I buy an iPhone at the store and still return Note 7
ROYEVE47
Novice

Well yesterday no stores in salt lake area would take back note7 due to danger and I see from others here that the stores are still refusing.

Also considering that the major carriers are imposing strict shipping guidelines I would hope customers would not have to wait for Verizon to receive these dangerous phones.

I am using my kindle fire until I receive my replacement via Fed ex. Of course to make or receive calls I need the note 7 

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