Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Can I have my Samsung Galaxy Note Edge replaced?
ruth2301
Member

I am having problems with my phone.

1. Overheats a lot.

2. Switches itself off when it gets to 68%.

I have the extended warranty, can I just bring it in for a replacement or do I need to make an appointment.

Thank you

Labels (1)
Tags (1)
0 Likes
1 Solution

Correct Answers
Re: Samsung Galaxy Note Edge
Ann154
Expert
Expert

You won't be able to get a replacement immediately in the store. They will have to order the refurbished warranty replacement and have it shipped to you.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

0 Likes
Re: Samsung Galaxy Note Edge
Ann154
Expert
Expert

You won't be able to get a replacement immediately in the store. They will have to order the refurbished warranty replacement and have it shipped to you.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes