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Re: Can no longer turn off smart emojis
Customer Support

Hello, rsk5. We deeply apologize for the frustration that turning off Smart Emojis has caused. We certainly want to make sure that we are on the right path to ensuring that issues with disabling Smart Emojis is resolved. The directions are to select Settings, Conversation,Turn off Smart Emojis, and Slide Off. What happens when you complete these steps that tells you that this does not disable Smart Emojis successfully? What is the make and model of the device that you have? BrettA_VZW