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Can't transfer Verizon-only contacts
dfortescue
Member

How to I get the Verizon-only contacts from my Verizon Cloud account downloaded to my new Android phone.  The Google contacts transferred from my old phone just fine, but the Verizon-only contacts are not transferring.  They are visible on My Verizon account through desktop browser, but my new phone is missing my Verizon-only contacts.

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Re: Can't transfer Verizon-only contacts
dfortescue
Member

I ended up calling Verizon customer service, which was great.   Problem was resolved by:

1) Force Stopping my Verizon Cloud app

2) Restarting my phone

3) Launching Verizon Cloud app on my phone

4) Invoking Backup Assistant operation -- which prompted me to back up my contacts, but also had the effect of syncing my Cloud contacts with my phone contacts.

Problem resolved.  Thanks Verizon Customer Support for great service!

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Re: Can't transfer Verizon-only contacts
note3razmxhd
Member

if you cant go to there verizon cloud then use smart switch app!!

Re: Can't transfer Verizon-only contacts
dfortescue
Member

I ended up calling Verizon customer service, which was great.   Problem was resolved by:

1) Force Stopping my Verizon Cloud app

2) Restarting my phone

3) Launching Verizon Cloud app on my phone

4) Invoking Backup Assistant operation -- which prompted me to back up my contacts, but also had the effect of syncing my Cloud contacts with my phone contacts.

Problem resolved.  Thanks Verizon Customer Support for great service!

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