When I have my phone plugged in, it shows it charging. Instead of the power increasing, the power is decreasing. As I am typing this I started with 62, now I am at 57 and my phone is "charging" haven't even had this phone for a year now. Please help!!!
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Are you using the correct chargers for your phone. Try only OEM chargers.
Have you tried changing outlets? Try another wall.
Make sure it's properly connected and tight. Switch out the connector and usb cable.
If the phone is not charging this is covered under warranty. If the charging port is broke this probably is not be covered under warranty and you will have to use your insurance.
I've seen this so much and its almost always a bad charger.
Brianh1982 help has arrived! Lets get you charged up! How long have you been experiencing this issue? Has there been any physical/water damage to the device? Is the charging port loose or have any corrosion?
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As of two days ago I am having the exact same problem with my phone. No water damage, correct charger that was issued with the phone, and steadily decreases the battery level. I have had this phone under 1 year. I plug it into the wall it is secure. When I plug it in it tells me "for faster charge use the charger that came with the phone." I put my phone on the charger last night when I went to bed and when I woke up it had went from 16% to 72% in 6 hours. Help!!!!!!!!!Kathleen
Just make sure when your charging with a non OEM you pull the phone off right as it's done, otherwise you could possibly burn the finals up in the phone.. you should be able to see the ratings on each charger how much they put out as long as there the same or the one you bought is slightly less than that of the O.E.M you should be ok course buying oem's is always the best choice if you find em. b