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Computer connectivity
helleborista
Member

My Samsung Galaxy Note 3 is not recognized by the computer, i.e. does not show up in Windows 7 Explorer when connected by USB cable. Why not? I want to download pics.

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Re: Computer connectivity
vzw_customer_support
Customer Support

Uploading your pictures to your computer is important, helleborsita. Do you have the correct drivers for your Samsung device? You can visit the Samsung website to get them. Also, you can use the Verizon Cloud to download your photos to your computer. http://vz.to/220jXqz


AllisonC_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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