Cracked screen, Total Protection
GARWAL16
Newbie

I upgraded to the Note 9 and purchased the Total Protection plan ($13). Walking into my house the slippery phone fell to the ground and cracked. I've googled info on screen replacement with the warranty and I cant really find anything other then it may cost $29, $49 or $700. I'm confused to say the least.

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Re: Cracked screen, Total Protection
vzw_customer_support
Customer Service Rep

Please follow this link to start your claim and learn more about the costs to replace the screen of your device. https://www.phoneclaim.com/verizon/ 

 

AbrahamS_VZW

 

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