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Disney+ Sign Up a Flop!
brawlman
Member

Who else has waited over 1 1/2 hrs to try and sign up and get redemption code to create a Disney+ acct/app?

Is staring at the Disney+ pinwheel of doom?

Execs at House of Mouse majorly failed making the majority of people with Verizon to sign up on the same day!

Re: Disney+ Sign Up a Flop!
kwanders2
Member

I can't get past the Redeem Your Code page: "The code is invalid"

Re: Disney+ Sign Up a Flop!
rcschnoor
Sr. Leader
Sr. Leader

I was able to sign up earlier today without a problem and have already watched the first episode of The Mandalorian. Took no longer than about a minute to complete the signup.

Re: Disney+ Sign Up a Flop!
banksd
Member

I can't get past the Redeem Your Code page: "The code is invalid or used" Many people having the problem. We can't get past the Redeem Your Code page: " Tried calling verizon and gave up after 1 hour on hold. The chat feature is useless. Has no answers on Disney+ questions

Re: Disney+ Sign Up a Flop!
scd325a
Member

I clicked on link in email from Verizon but I never got a code to redeem.


@kwanders2 wrote:

I can't get past the Redeem Your Code page: "The code is invalid"


 

Re: Disney+ Sign Up a Flop!
pinkerton123
Member

Is Verizon planning to address this fiasco? Our "free" service should only start once we have successfully enrolled in Disney+ -- which, at this rate, could be in 2020.

Re: Disney+ Sign Up a Flop!
scd325a
Member

Were you able to get a redemption code from verizon?

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Re: Disney+ Sign Up a Flop!
Tigerstep
Sr. Member

I was up early, had zero problem signing up. That process took 3 minutes at most.

There was down time a bit after from the influx of people, but things went back to normal after all.

It's almost as if thousands of people doing something at once has a negative impact on a server. Strange. 🤷‍♂️

0 Likes
Re: Disney+ Sign Up a Flop!
rlc256
Member

Same issue here..  never got to a place to create a Disney+ account but following Verison link to set up the account I get  ' code is invalid'.  

Re: Disney+ Sign Up a Flop!
pinkerton123
Member

Thursday, still unable to set up a Disney account, just stare Disney logo and the spinning circle.  The Obamacare rollout was better executed.