Does Verizon's UPS Shipping Label/Box For Note7 Return Include Pickup by UPS?
_BrianZ
Contributor - Level 1

If so, how does one arrange pickup of the box?

If not, why not?

The fireproof shipping box was sent from Verizon, delivered by FedEx, and has a UPS shipping label & tracking number.  The instructions that come with it has a phone number to call for questions, but that number is for Samsung, who just told me to contact my carrier.

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Re: Does Verizon's UPS Shipping Label/Box For Note7 Return Include Pickup by UPS?
Predator7
Specialist - Level 1

UPS Pre Label only for drop off not pick up...

View solution in original post

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Re: Does Verizon's UPS Shipping Label/Box For Note7 Return Include Pickup by UPS?
Predator7
Specialist - Level 1

UPS Pre Label only for drop off not pick up...

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Re: Does Verizon's UPS Shipping Label/Box For Note7 Return Include Pickup by UPS?
_BrianZ
Contributor - Level 1

I should not have to take it somewhere.  I'd like to hear from Verizon how to get it picked up.

Re: Does Verizon's UPS Shipping Label/Box For Note7 Return Include Pickup by UPS?
Bfenwick12
Newbie

I was told I was receiving one by Wednesday of last week but never received it yet?  I want to send my global internet box back as promised.   Please send it to ***** Road,  St. Inigoes,  Maryland  20684.

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Re: Does Verizon's UPS Shipping Label/Box For Note7 Return Include Pickup by UPS?
kh_jenn
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic. Thank you.

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Re: Does Verizon's UPS Shipping Label/Box For Note7 Return Include Pickup by UPS?
vzw_customer_support
Customer Service Rep

Hi Bfenwick12, thank you for reaching out about a return label. So we can gather more details we will be sending a Private Note. 

-Melissa

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