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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Facebook Phishing Calls and Voicemail not blocked

My cellphone has suddenly started getting phishing calls from Facebook leaving voicemail messages even though I blocked the number on the verizon website through my computer.  Now the number comes in RESTRICTED but still leaves voicemail.  I'm not even a user of Facebook either. They are calling sometimes 3 times a day every two hours.

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Re: Facebook Phishing Calls and Voicemail not blocked
Sr. Member

Try using an app, like Hiya, to block the calls. 

Re: Facebook Phishing Calls and Voicemail not blocked
Customer Support

MARWAL77, continuing to receive calls and voicemails from Facebook draws some concern. I am here to assist. What you are experiencing is referred to as Caller ID spoofing, which always callers to disguise their caller id name and number in hopes of the call coming through. Caller ID spoofing makes it hard to block these callers from being able to contact you. I have included the link where you can register your number on the Do Not Call Registry. If the issue continues to persist I would recommend filing a claim with the FCC. I hope this helps. 


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