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Factory Reset
drafish
Member

The agent at the Verizon store did a factory reset on my phone, My contacts, text messages and photos were restored from the cloud, but my notes did not get restored. Am I hosed?

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Re: Factory Reset
vzw_customer_support
Customer Support

drafish, thanks for reaching out. Do you recall if you were able to back those notes anywhere? I believe they would be lost if you did not. Screen capture the note and backing up the photo would be a great way to avoid this going forward.

TylerK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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