Factory Reset
drafish
Newbie

The agent at the Verizon store did a factory reset on my phone, My contacts, text messages and photos were restored from the cloud, but my notes did not get restored. Am I hosed?

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Re: Factory Reset
vzw_customer_support
Customer Service Rep

drafish, thanks for reaching out. Do you recall if you were able to back those notes anywhere? I believe they would be lost if you did not. Screen capture the note and backing up the photo would be a great way to avoid this going forward.

TylerK_VZW
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