The fingerprint scanner on the Note 4 sucks. I set it up and now I can't remove it because it's so difficult for it to recognize my fingerprint. I know how to remove it. I just can't get the scanner to recognize my print in order TO remove it. Each time I swipe my finger, it says do it differently. I do, then it says faster them slower, blah blah blah! Is there a way around this without resetting my phone! ?
Use the optional 6 digit code, which you need anyway to remove the fingerprint option.
The scanner allows you to scan in 3 prints. I scanned the same finger all 3 times to be sure. One scan fails too often.
or you can change to another option for unlocking.
We regret to learn you're having trouble with the fingerprint lock screen, David_PCFL. We definitely want to make remove this aggravation for you. To remove the fingerprint option, follow these steps: Settings > Lock Screen > Screen Lock > None. Check out additional support for lock options here, http://vz.to/1NRJR6e.
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