Galaxy Note 10+
aarin1273
Enthusiast - Level 1

My phone keeps changing its date and time back to August of 2000 and in the last 3 days went from 4glute to only 1x and inside any building will completely loose signal... I live in Euless TX, and have never had this problem.  What's going on?? 

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Re: Galaxy Note 10+
vzw_customer_support
Customer Service Rep

Goodness! I'm sorry to hear that your phone has been reporting the incorrect date for several days. Help is here. Have you made any recent changes to your phone? Do you know if other Verizon users in the area are also experiencing the same issues?

 

LorenzoP_VZW

Re: Galaxy Note 10+
aarin1273
Enthusiast - Level 1

Not that in aware of

 The guy next to me has Verizon and has no issues with his device. I have insurance on mine and really just want to have it replaced because this is starting to become a issue 

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Re: Galaxy Note 10+
vzw_customer_support
Customer Service Rep

We sent your a Private Note.

 

GilbertoL_VZW

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